Quick start
From zero to your first transaction: create your account, verify it and start moving money. All from your browser, no downloads.
By the end of this guide you'll have: your D-ONE CASH account created and verified (KYC), funds added by card or bank transfer, and your first transfer sent.
1 · Create your account
Under 2 minutes, from any browser.
- Open the web platform in your browser — nothing to download.
- Sign up with your personal email — you sign in with a one-time code, no password needed.
- Check your inbox: you'll get a welcome email with important links (keep it — it includes the link to accept the Terms of Service).
2 · Verify your identity (KYC)
Required once, for regulatory compliance (KYC/AML). It takes a few minutes. Have a valid government-issued ID (national ID, passport or driver's license) and a camera for the selfie.
- If you sign in unverified you'll see the "Verify your identity" screen. Click "Verify identity now".
- Complete the secure Persona flow (our verification partner, operated by Bridge): details, document and selfie.
- Accept the Terms of Service — it's a SEPARATE step from identity and also required.
- Your account unlocks automatically once approved (usually within minutes).
The most common pitfall: finishing identity verification and assuming you're done. Without accepting the Terms of Service the account stays "incomplete". They are two separate clicks — the app shows you the button for whichever step is missing. If you get stuck, follow the full verification guide.
3 · Top up your balance
Two ways to add funds. The exact fee is always shown before you confirm.
With a card (0.50% fee):
- Go to Receive → Top up.
- Choose an amount (min. $10) and pay securely — Stripe for cards issued in the U.S., MoonPay for the rest of the world.
- Your balance is credited automatically as USDC.
By bank transfer (0.50% fee):
- In Receive → Top up → or transfer from your bank, create a virtual account in your currency (USD, EUR, GBP, MXN, BRL or COP).
- You'll get the details of an account in your name to deposit from your bank.
- Make the transfer; deposits are converted to USDC automatically.
4 · Send money
Transfers to another person or account (0.40% fee).
- Go to Send, enter the amount and pick the asset (USDC/USDT) and network (Base recommended).
- Enter the destination address or pick a contact — you'll see the exact cost before confirming, with the network fee covered (~$0.00, Bridge covers gas).
- Confirm. Delivery usually takes less than 2 minutes, and you can track it in Activity.
5 · Withdraw to your bank
Send your balance to your bank account (0.40% fee, min. 10 USDC).
- Go to Receive → Withdraw → Withdraw to bank account.
- Choose the destination currency and fill in your bank details.
- Confirm. Withdrawals settle within 1–2 business days.
Full details in Withdraw funds.
Your USD account & wallets
Once verified you get:
- Virtual USD account — real account and routing numbers. Receive wire transfers and ACH from any bank in the world.
- Stablecoin wallets — USDC and USDT on EVM networks (Base, Ethereum, Polygon, Arbitrum) with instant settlement.
- Real-time conversion — FX costs 0.65%–0.80% depending on your plan; USDT operations carry a +0.15% surcharge. Details in Fees.
Choose your plan
Every operation requires an active subscription — there is no free plan.
- Professional — to operate in dollars on your own (1 user).
- Startup — for small teams managing payments (up to 10 users).
- Growth and Enterprise — for companies with payroll, bulk payments, roles and the Credits Program.
Compare volume limits and pricing in Plans and limits. Yearly billing includes 2 months free.
Running a business?
The business panel is a separate space with its own verification (KYB). Start with Business panel.
Stuck on a step?
Write to us from your account email at [email protected].
Updated 4 days ago