Activity and receipts
Your account’s movements are recorded in Activity.
Transaction history
In Activity your operations are grouped by date and show as Sent (money going out, including withdrawals to your bank) or Received (money coming in), with their status:
| Status | What it means |
|---|---|
| Processed | The operation was processed and settled. |
| Awaiting funds | Created, waiting for the funds to arrive. |
| Under review | Being processed or verified — no action needed from you. |
| Failed | It was not processed; funds did not leave or were returned. Includes canceled and returned operations. |
In Activity, Processed and Awaiting funds currently appear with their internal English name: “Payment Processed” and “Awaiting Funds”.
Activity shows, at most, your 100 most recent movements.
Email receipts
You automatically get an email receipt for every transfer and every withdrawal request, plus the welcome email, your access codes and your account’s security alerts.
Coming soon: choosing which emails you receive in Settings → Notifications. Today that screen saves your preferences, but no email takes them into account yet: turning an option off does not stop any email. These are the options and what each one is still missing:
- Transactions — an email when you send or receive funds. Today it only arrives when you send money or request a withdrawal: the email when you receive money is not sent yet.
- Verification status — changes to your identity verification. This email is not sent yet.
- News and updates — product communications (optional). The app does not send these emails yet.
Downloadable documents
Coming soon: downloading receipts and documents from Activity. Today Activity has no downloads: the receipts for your transfers and withdrawal requests reach you by email, and documents are only generated in Reports in the business panel (see Reports, integrations and audit):
- Transaction receipt (PDF) — per individual operation.
- Transactions CSV — the movements for the selected period.
- Account statement (PDF) — the list of movements for the period (Growth plan or higher).
- Accounting report (CSV) — for your bookkeeping or taxes (Growth plan or higher).
Planning to delete your account? First keep the receipts you got by email and, if you use the business panel, download from Reports the documents you want to keep: after deletion you lose access to the history. See Delete your account.
Updated about 1 month ago